Vague inquiries — “I need pricing on your products” — waste time for both buyers and sellers. Here are five ways to collect better information from the start:
First, use structured forms instead of open text boxes. Second, add quantity and market fields to every product inquiry. Third, make phone or WhatsApp required so follow-up can happen quickly. Fourth, show MOQ and lead time to set expectations. Fifth, include a brief explanation of what happens after submission so buyers feel confident investing time in the form.
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