Shipping & Returns

Dispatch times, free-shipping threshold, returns and warranty claims.

Shipping

Orders dispatch within 2 business days on tracked services. Orders over $60 ship free; smaller orders ship at a flat rate shown at checkout.

[Demo content — replace carriers, regions and exact rates before launch.]

Returns

Unworn frames and unopened accessories return freely within 30 days of delivery, in their original case and packaging, for a full refund of the product price.

Damaged in transit

Photograph the box and product within 7 days and write to hello@example.com — replacements ship immediately while we handle the carrier claim.

Warranty claims

Frames carry the warranty stated on their product page, covering manufacturing faults in materials and workmanship. Start a claim with your order number and photos — most are resolved with a part or a fresh frame in the mail.

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