Terms of Sale

These terms apply to orders placed through this store. The contract An order becomes a contract when we send the dispatch confirmation, not when the order…

These terms apply to orders placed through this store.

The contract

An order becomes a contract when we send the dispatch confirmation, not when the order is placed. If we cannot fulfil an order we will say so and refund it in full.

Prices

Prices are shown in US dollars. [Client to confirm whether prices include tax, and how duties on international orders are handled.]

Product descriptions

Dimensions, weights and thicknesses are given as manufacturing specifications and carry normal production tolerances. Cast iron in particular varies slightly piece to piece. Photographs show the product as supplied; the patina on uncoated steel and cast iron changes with use.

Fitness for purpose

Every product page states the oven limit, the induction compatibility and whether seasoning is required. Damage caused by exceeding a stated limit (running an empty enamelled pot dry, putting a wooden-handled wok in an oven, dishwashing a knife) is not a fault in the product.

Warranty

[Client to confirm the guarantee period offered on each range and exactly what it covers. Do not publish a lifetime guarantee unless the supplier contract supports one.]

Your statutory rights

Nothing in these terms affects the rights you have under consumer law. [Client to confirm the governing law and jurisdiction.]

Contact

Questions about these terms go to the email address on the contact page.