These terms cover purchases made through this store.
The contract
An order is an offer to buy. The contract is formed when we confirm dispatch, not when the order is placed. If an item turns out to be unavailable we will cancel and refund rather than substitute it.
Prices and taxes
Prices are shown in the store’s configured currency. [Client to confirm whether displayed prices include tax, and how import duties are handled for destinations outside the home market.]
Product information
Specifications on product pages are the manufacturer’s stated figures unless the row says otherwise. Where a figure would need an independent test report, the row is marked rather than filled with an estimate.
Availability
Stock shown on a product page is the stock this store holds. [Client to confirm what happens to backorders and how long a customer will wait before being offered a refund.]
Cancellation and returns
[Client to confirm the statutory cancellation rights that apply in the market being sold to, and any additional returns window offered on top of them. See the Shipping & Returns page.]
Warranty
[Client to confirm the warranty period and what it covers. Consumable parts such as earpads and ear tips are normally excluded, confirm before publishing.]
Governing law
[Client to confirm the governing law and the jurisdiction for disputes.]