The quickest way to reach us is by email. We answer everything ourselves, usually within two working days — though during a firing week it can stretch to three.
hello@example.com for orders, shipping questions and general enquiries.
wholesale@example.com for stockists, restaurants and commissions.
Telephone
+1 555 000 0000, Thursday to Sunday between 10am and 5pm. If the wheel is running we may not hear it — leave a message and we will call back.
Studio address
The Pottery Studio
88 Pottery Lane, Unit 4
Springfield
Shipping and returns
Orders are packed plastic-free and dispatched within three to five working days. Everything is wrapped in shredded recycled card and double-boxed.
If a piece arrives damaged, send us a photograph and we will replace it or refund you — no need to return the broken one. Unused pieces can be returned within thirty days.