CUSTOMER SERVICE · Contact options
Support channels that make the prototype feel complete
This page is intentionally lightweight for coursework use, but it still presents believable customer support access points, issue categories, and escalation options.
3Support channels
2-5 minChat response
1 pageClear contact summary
📲Contact channels
💬
Live chat
Typical response in 2-5 minutes
📞
Phone support
+852 3123 4567 · 8 AM - 11 PM
📧
Email support
support@fooddash-demo.hk
📝Common issue categories
- Late rider arrival or unclear ETA
- Missing or incorrect items in the order
- Promo code or coupon redemption issues
- Refund, cancellation, or payment questions
- Account access and saved address updates