Shipping
Orders are poured-to-order where needed and dispatched within 3 business days on tracked services. Orders over $60 ship free; smaller orders ship at a flat rate shown at checkout.
[Demo content — replace carriers, regions and exact rates before launch.]
Returns
Unused products in original packaging can be returned within 30 days of delivery for a full refund of the product price.
Damaged in transit
Photograph the box and the product within 7 days and write to care@example.com — replacements ship immediately and we handle the carrier claim.
Something not right?
If a product underperforms — weak scent throw, uneven burn — tell us. Making it right is faster than you expect.
