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FAQ

Quoting, line integration, throughput and lead times.

Quick answers to the questions we hear most. Anything else, ask an engineer.

What information do you need to quote a machine?

Three things start every quotation: the cell format and module design (drawings or reference samples), the throughput or takt target the station must meet, and the utilities available at the installation site. Line layout drawings refine the quotation to a committed specification.

Can your stations integrate with our existing line?

Yes — stations exchange pallets and signals over common conveyor and line-integration conventions. Send the interface documentation of the neighbouring stations with the inquiry and compatibility arrives checked, including handshake signals, pallet dimensions and transfer heights.

How is throughput specified honestly?

Cycle time depends on product design, recipe settings and upstream supply, so our specifications state typical ranges under stated conditions and mark them as typical. Ideal-condition maximums are not a number we trade on.

Do you supply fixtures for new product variants later?

Yes. Fixture sets are matched by machine serial number and built from the stored configuration data. Send the new variant drawings and the machine serial — the fixture set arrives ready to fit, with updated recipes where the machine supports them.

What are typical lead times?

Standard stations typically run some months from order confirmation depending on configuration and season; fixture sets and spare parts ship faster, often from stock. The order confirmation states the committed date.

What documentation ships with a machine?

Every machine ships with its operator documentation, maintenance schedule, spare parts list, schematics, inspection record and acceptance report. Records stay retrievable by serial number for the machine’s working life.

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