Shipping
Orders are dispatched insured for their full value and require a signature on delivery. Carrier, transit time and duties differ by destination. Confirm the details for your country before publishing this page.
To be completed by the shop owner: carrier, dispatch window, transit times per region, who pays import duty.
Returns
Return any piece within 14 days of delivery, unworn, with its laboratory report and box seal intact. We refund the item to the original payment method once it arrives back and has been checked.
Pieces altered after delivery — resized, re-drilled, re-strung or re-polished — cannot be returned.
To be completed by the shop owner: who pays return postage, refund processing time, address for returns.