Quick answers to the questions we hear most. Anything else, ask an engineer.
What information do you need to recommend a machine?
Three things start every recommendation: the work you print (products, substrates, formats), the run lengths and monthly volume the machine must cover, and the space and utilities available in the plant. Existing equipment and workflow details refine the recommendation to a committed specification.
Will a machine fit our building and utilities?
Each quoted machine states its footprint, service clearances, floor loading, power and compressed-air requirements. Send a floor sketch with the inquiry and the installation plan arrives checked — including rigging route and door widths.
How are speed and registration specified honestly?
Real output depends on stock, job structure and operator practice, so our specifications quote typical values measured on live test jobs and note the conditions. Ideal-condition maximums are not a number we trade on.
Do you supply blankets and rollers for presses we already own?
Often yes. Consumables are matched by machine model and serial number. For other brands, send the model and the dimensions from the old part — we confirm fit before quoting rather than guessing.
What are typical lead times?
Stock machines ship within days of order confirmation; built-to-order configurations typically run some weeks depending on options and season. Consumable kits ordered on a schedule ship from stock. The order confirmation states the committed date.
What documentation ships with a machine?
Every machine ships with its operator manual, maintenance schedule, spare parts book, inspection record and declaration of conformity. Records stay retrievable by serial number for the machine’s working life.
