Transmission components earn their keep over years of running hours, not at handover. TruAxis support keeps them earning.
Selection & mounting guidance
Application engineers confirm fits, clearances and lubrication before dispatch, and every shipment includes mounting instructions written for the fitter at the bench. For critical assemblies we review the mounting method — press, heater or hydraulic — against the actual shaft and housing drawings.
Downtime response
A stopped line does not wait. Downtime calls go to the front of the queue: identification from photographs and measurements first, and the matched replacement shipped the same working day where stock allows.
Failure analysis
A failed bearing is evidence. Send it back: we section, photograph and read the wear pattern, then report the root cause — fit, lubrication, contamination, load or alignment — with the correction that stops the repeat failure.
Lubrication planning
We calculate relubrication intervals and quantities from real duty data, and configure automatic lubricators or centralized systems so the schedule keeps itself. Every recommendation is logged against your equipment list.
Need help now?
Send the component markings and a description via the contact page — the support desk replies within one business day.
