Mon–Fri 8:00–17:30

Service & Support

Specification support, cut-to-length logistics and installation advice.

Cable earns its keep over decades, not at handover. Cablecore support keeps installations moving from first quotation to final termination.

Specification support

Send duty, route and environment and an application engineer confirms construction, sizing assumptions and hardware before quotation. Tray layouts and carrier fill plans are checked against bend-radius limits as part of the take-off, not billed as a study.

Cut-to-length logistics

Drum sizes and cut lengths are planned around your pull schedule, so splices land where the design wants them and site waste stays low. Drum tags carry length, batch and test-record references that survive weather and handling.

Installation advice

Pulling tensions, bend radii, gland selection and termination practice — the service desk answers installation questions by phone and photo, and ships replacement hardware the same working day where stock allows.

After delivery

Batch records stay retrievable for the working life of the installation. If a question arises years later, the drum tag reference is enough to pull the original test data.

Need help now?

Send the drum tag reference and a description via the contact page — the service desk replies within one business day.

WhatsAppEmailCall us