A climate system earns its keep over decades, not at handover. ThermaVent support keeps it earning.
Commissioning support
Guided start-up over phone or video for every system, on-site commissioning for central plants. The system enters service with airflow readings, water balances and control settings logged against the project file.
Remote diagnostics
With the owner’s consent, our service desk reads the same controller data the contractor sees — fault codes, trend curves, alarm history — and resolves most tickets without a site visit.
Preventive inspection
Coil condition, refrigerant charge, belt and bearing checks, filter schedules and control calibration on your interval, with reports formatted for your maintenance file, not ours.
Repairs & spares
Common spares ship from stock. Repairs are quoted before work starts, and advance-replacement units cover critical gaps where available. Every intervention is logged against the serial number’s history.
Need help now?
Send the serial number and a description via the contact page — the service desk replies within one business day.
