[To be confirmed by the business before launch. This section is structured correctly but the specific figures, addresses and legal entity details below are placeholders.]
Who we are
[Insert the legal entity name, registered address and the contact address for privacy enquiries.]
What we collect
- Order data — name, delivery and billing address, email, phone, order contents.
- Account data — email, password hash, saved addresses, order history, if you create an account.
- Payment data — handled by the payment provider. We receive a transaction reference and the outcome, not your card number.
- Newsletter data — the email address you submit and the fact that you consented, with a timestamp.
- Technical data — IP address, device and browser information, and cookie data as described in the Cookie Policy.
Why we use it
To take and deliver orders, handle returns and support, prevent fraud, meet accounting obligations, and — only with your consent — send the newsletter.
Legal basis
[State the lawful basis relied on for each purpose in the markets you sell into.]
Who we share it with
[List the actual processors: payment provider, shipping carriers, email service, analytics, hosting. Name them, and say where each stores data.]
How long we keep it
[Insert retention periods, including the statutory minimum you must keep order and tax records for.]
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to processing, or withdraw consent for the newsletter at any time using the link in every email. [Insert the address to send such requests to, and the supervisory authority you fall under.]
Changes
Material changes will be posted here with a revised date.