Shipping
In-stock pieces dispatch within 2 business days, double-boxed with recycled padding on tracked services. Orders over $79 ship free; smaller orders ship at a flat rate shown at checkout.
[Demo content – replace carriers, regions and exact rates before launch.]
Returns
Unused pieces in original packaging return freely within 30 days of delivery for a full refund of the product price.
Damaged in transit
Photograph the box and piece within 7 days and write to hello@example.com – replacements ship immediately while we handle the carrier claim.
Breakage guarantee
Manufacturing defects are covered for 1 year. Chips and breaks from daily life are not defects – but replacements are always available piece by piece, matched to your glaze batch where possible.
