Contact
Contact
One inbox, answered within one business day. Sizing questions welcome before you order.
Before you write
If the question is about which size to take, have your chest, waist and hip measurements to hand and tell us which piece you are looking at. That is usually enough for us to answer in one reply instead of three.
If the question is about an order, include the order number from your confirmation email.
What we can answer
- Sizing and fit on any piece in the range
- What a fabric actually is, and how it is built
- Order status, changes and returns
- Anything on a product page that is not clear enough
[Client to confirm the registered business address, any telephone number, and the wholesale or press contact route before launch.]
- Email hello@stride.example
- Office hours Replies Mon – Fri, within one business day
Stay in touch
For order questions, email us directly. We answer within one business day. For everything else, the newsletter is the slower, better channel.