Cross-docking is where a well-run cold chain quietly loses control. A pallet arrives at set point, gets broken down on an open dock at whatever the ambient happens to be, and leaves warmer than it arrived — with no record of it having happened.
The chamber, not the dock
All deconsolidation happens inside a chamber matched to the inbound set point. Nothing is broken down in an ambient bay, ever. The chamber is probed on the same five-minute cycle as the storage halls, so the dwell is documented and not merely asserted.
Dwell caps
| Inbound zone | Chamber set point | SOP dwell cap |
|---|---|---|
| Deep frozen | −25 °C | 90 minutes |
| Frozen | −18 °C | 90 minutes |
| Chilled | 2 – 8 °C | 45 minutes |
Exceeding a dwell cap raises a deviation, not an apology. The record follows the consignment.