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Dispatch desk live · Staffed 24 / 7 / 365, alarm response in minutes 4 validated zones · −25 °C / −18 °C / 2–8 °C / 15–25 °C +1 555 0142 8800 operations@example.com

Multi-Zone Cold Chain Operator

Every degree accounted for, from dock to door.

Cryolane runs four validated temperature zones across reefer line-haul, multi-temp warehousing and pharmaceutical distribution — with continuous probe data behind every consignment.

View Service Lines
  • −25 °C Deep frozen
  • −18 °C Frozen
  • 2 – 8 °C Chilled
  • 15 – 25 °C Controlled ambient
99.82 % Consignments delivered inside tolerance
41 Temperature-controlled facilities
186 000 Pallet positions under management
5 min Probe logging interval, all zones
Validated zones

Four bands, each qualified and audited separately

A cold chain is only as good as the weakest handover in it. We qualify every zone independently — equipment, chamber, vehicle and packaging — and publish the tolerance we hold.

−25 °C

Deep frozen

Ice cream, seafood blocks and long-hold frozen stock, pulled down in blast tunnels and held in automated high-bay freezers.

Tolerance ±1.5 °C
−18 °C

Frozen

Standard frozen grocery and food service. The volume zone: scheduled trunks, wave picking and mixed-pallet build.

Tolerance ±1.5 °C
2 – 8 °C

Chilled

Fresh produce, dairy, protein and the pharmaceutical cold chain. Dual-probe logging and GDP handling on the medical lanes.

Tolerance ±0.8 °C
15 – 25 °C

Controlled ambient

Room-temperature pharmaceuticals and heat-sensitive dry goods that still need a documented, bounded environment.

Tolerance ±2.0 °C
Programmes

Service Lines

Twelve operating programmes, each with a published set point, control tolerance and audit trail. Pick the zone your cargo lives in.

All service lines

Module 01 — Planner

Temperature zone selector

Pick the cargo you are shipping. The planner returns the validated set point, the packaging standard we would specify and the compliance regime that governs the lane.

Recommended set point -25 °C to -18 °C Deep frozen Held to ±1.5 °C
Packaging standard
Full-trailer reefer, no secondary packaging
Compliance regime
HACCP · ISO 22000
Monitoring
Dual probe · 5 min logging
Unit redundancy
N+1 swap unit inside corridor
Passive hold reserve
14 h without power
Booking lead time
24 h from confirmed order
Recommended set point -25 °C to 25 °C Multi-zone Held to ±1.2 °C
Packaging standard
Racked pallets, airflow-spaced
Compliance regime
HACCP · BRCGS Storage
Monitoring
Chamber probes · 5 min logging
Unit redundancy
N+1 compressor per chamber
Passive hold reserve
30 h without power
Booking lead time
72 h for new SKU set-up
Recommended set point 2 °C to 8 °C Chilled pharma Held to ±0.8 °C
Packaging standard
Qualified passive shipper, 96 h profile
Compliance regime
GDP · ISO 9001
Monitoring
Dual probe · 2 min logging
Unit redundancy
2N chiller plus standby generation
Passive hold reserve
96 h without power
Booking lead time
48 h with qualified route
Recommended set point -35 °C to -25 °C Blast tunnel Held to ±2.0 °C
Packaging standard
Open tunnel racking, airflow-spaced
Compliance regime
HACCP · ISO 22000
Monitoring
Core probe per batch · 10 min
Unit redundancy
N+1 tunnel with shared plant
Passive hold reserve
18 h without power
Booking lead time
12 h booking window
Recommended set point 2 °C to 6 °C Chilled fresh Held to ±1.0 °C
Packaging standard
Vented crates on airflow pallets
Compliance regime
HACCP · BRCGS Storage
Monitoring
Return air probe · 5 min logging
Unit redundancy
N+1 unit in regional pool
Passive hold reserve
10 h without power
Booking lead time
18 h from confirmed order
Recommended set point -22 °C to -16 °C Frozen export Held to ±2.0 °C
Packaging standard
Integral reefer container
Compliance regime
HACCP · IATA PCR
Monitoring
Container telemetry · 15 min
Unit redundancy
Quayside plug field with generator backup
Passive hold reserve
26 h without power
Booking lead time
96 h with documentation
Recommended set point 2 °C to 8 °C Chilled last mile Held to ±1.5 °C
Packaging standard
Pre-conditioned EPS shipper with phase-change packs
Compliance regime
GDP · HACCP
Monitoring
Shipper logger per drop
Unit redundancy
Pre-conditioned spare shippers on van
Passive hold reserve
12 h without power
Booking lead time
Next-day cut-off 19:00
Recommended set point -25 °C to 8 °C Matched chamber Held to ±1.5 °C
Packaging standard
Pallet-level transfer, no re-wrap in ambient
Compliance regime
HACCP · BRCGS Storage
Monitoring
Chamber probes · 5 min logging
Unit redundancy
N+1 chamber plant
Passive hold reserve
20 h without power
Booking lead time
24 h slot booking
Recommended set point -80 °C to -60 °C Ultra-low Held to ±5.0 °C
Packaging standard
Vacuum-insulated dewar or dry ice shipper
Compliance regime
GDP · IATA PCR
Monitoring
Dual logger · 1 min logging
Unit redundancy
Scheduled dry ice top-up at each hub
Passive hold reserve
120 h without power
Booking lead time
96 h with dangerous goods filing
Recommended set point -80 °C to 25 °C All zones Held to ±0.3 °C
Packaging standard
Not applicable — service layer
Compliance regime
GDP · ISO 9001
Monitoring
Calibrated probes · 1 to 15 min
Unit redundancy
Dual independent logging paths
Passive hold reserve
0 h without power
Booking lead time
Report released within 4 h of delivery
Recommended set point 2 °C to 8 °C Passive chilled Held to ±1.5 °C
Packaging standard
VIP or EPS shipper with matched phase-change packs
Compliance regime
GDP · ISO 9001
Monitoring
Logger per shipper · 5 min
Unit redundancy
Duplicate conditioning rooms
Passive hold reserve
72 h without power
Booking lead time
24 h conditioning cycle
Recommended set point 15 °C to 25 °C Controlled ambient Held to ±2.0 °C
Packaging standard
Standard palletised cartons
Compliance regime
GDP · ISO 9001
Monitoring
Zone probes · 15 min logging
Unit redundancy
N+1 air handling per zone
Passive hold reserve
48 h without power
Booking lead time
48 h from confirmed order
Module 02 — Data room

Excursion recorder

A real trace from each programme: the shaded band is the contracted tolerance, the amber markers are logged excursions. Every consignment ships with the same record attached.

-15.5-18.4-21.3-24.2-27.1-17.6-17.90h4h8h12h16h20hElapsed transit timeProbe reading, °C
Contracted band -25 °C to -18 °C
Logged readings 24
Excursions 2
Peak / trough -17.6 / -22.4 °C
Sampling Dual probe · 5 min logging

Contracted tolerance band Probe trace Logged excursion Programme detail

10.47.95.32.70.28.60h4h8h12h16h20hElapsed transit timeProbe reading, °C
Contracted band 2 °C to 8 °C
Logged readings 24
Excursions 1
Peak / trough 8.6 / 4.6 °C
Sampling Dual probe · 2 min logging

Contracted tolerance band Probe trace Logged excursion Programme detail

7.65.94.22.50.86.40h3h6h9h12h15h18hElapsed transit timeProbe reading, °C
Contracted band 2 °C to 6 °C
Logged readings 20
Excursions 1
Peak / trough 6.4 / 3.2 °C
Sampling Return air probe · 5 min logging

Contracted tolerance band Probe trace Logged excursion Programme detail

-13.6-16.1-18.7-21.3-23.8-15.40h4h8h12h16h20hElapsed transit timeProbe reading, °C
Contracted band -22 °C to -16 °C
Logged readings 22
Excursions 1
Peak / trough -15.4 / -20.4 °C
Sampling Container telemetry · 15 min

Contracted tolerance band Probe trace Logged excursion Programme detail

10.88.15.52.80.18.48.90h3h6h9h12h15hElapsed transit timeProbe reading, °C
Contracted band 2 °C to 8 °C
Logged readings 18
Excursions 2
Peak / trough 8.9 / 3.1 °C
Sampling Shipper logger per drop

Contracted tolerance band Probe trace Logged excursion Programme detail

-52.4-60.8-69.2-77.6-86.0-58.40h3h6h9h12h15hElapsed transit timeProbe reading, °C
Contracted band -80 °C to -60 °C
Logged readings 18
Excursions 1
Peak / trough -58.4 / -75.3 °C
Sampling Dual logger · 1 min logging

Contracted tolerance band Probe trace Logged excursion Programme detail

Module 04 — Risk map

Where cold chains actually break

Six handovers between the production line and the receiving bay. Select a stage to see the zone we hold, the realistic dwell time and the failure mode we design against.

01 Origin plant As produced 02 Blast & cold store −35 °C to −18 °C 03 Line-haul Set point ±1.5 °C 04 Cross-dock Chamber matched 05 Last mile Passive or active 06 Receiving point Customer spec
Stage 02

Blast & cold store

Pull-down and buffer

Held at
−35 °C to −18 °C
Typical dwell
6 – 72 h
Control
Core probing + airflow racking

Failure modePull-down rate. Core temperature lags surface temperature by hours, so racking is loaded for airflow rather than density and cores are probed before release.

Programme covering this stage: Blast Freezing & Tempering
Stage 03

Line-haul

Trunk movement

Held at
Set point ±1.5 °C
Typical dwell
8 – 40 h
Control
Telemetry + N+1 swap unit

Failure modeMachinery failure and fuel. The longest unattended leg. Units run on telemetry with a fuel floor alarm and a swap tractor inside the corridor.

Programme covering this stage: Frozen Line-Haul Reefer
Stage 05

Last mile

Route delivery

Held at
Passive or active
Typical dwell
2 – 9 h
Control
Pre-conditioned shippers

Failure modeRepeated stops. Dozens of door openings per route. Loads travel in pre-conditioned passive shippers so the box, not the van, holds the temperature.

Programme covering this stage: Last-Mile Insulated Delivery
Module 03 — Simulation

Passive hold simulator

How long does the load stay in spec once the machinery stops? Move the ambient temperature and the model recalculates effective hold time for each packaging grade we operate.

24 °C
Packaging grade
Effective hold hours in specification
−10 °C ambient 45 °C ambient

Model assumes a fully pre-conditioned load, sealed doors and no door events. Field results are validated per lane before contract. Read the Frozen Line-Haul Reefer spec Read the Multi-Temperature Warehousing spec Read the Pharmaceutical Cold Chain Distribution spec Read the Blast Freezing & Tempering spec Read the Fresh Produce Distribution spec

Module 05 — Capability

Zone × programme matrix

Which programmes we run in which validated zone, with the contracted tolerance and the audited excursion rate against each row.

Temperature zone coverage by service programme
Programme Deep frozen −25 °C Frozen −18 °C Chilled 2 – 8 °C Controlled ambient 15 – 25 °C Tolerance Excursion rate Capacity
Frozen Line-Haul Reefer Available Available Not offered Not offered ±1.5 °C 0.07 % 148 reefer trailers
Multi-Temperature Warehousing Available Available Available Available ±1.2 °C 0.05 % 186 000 pallet positions
Pharmaceutical Cold Chain Distribution Not offered Not offered Available Not offered ±0.8 °C 0.03 % 21 400 pallet positions
Blast Freezing & Tempering Available Not offered Not offered Not offered ±2.0 °C 0.11 % 640 pallets per day
Fresh Produce Distribution Not offered Not offered Available Not offered ±1.0 °C 0.14 % 92 chilled trailers
Cross-Border Reefer Freight Available Available Not offered Not offered ±2.0 °C 0.19 % 640 powered reefer slots
Last-Mile Insulated Delivery Not offered Not offered Available Not offered ±1.5 °C 0.24 % 210 route vehicles
Cold Cross-Dock & Deconsolidation Available Available Available Not offered ±1.5 °C 0.09 % 12 800 pallet positions
Ultra-Low & Cryogenic Logistics Available Not offered Not offered Not offered ±5.0 °C 0.08 % 340 dewar movements per month
Temperature Data & Compliance Reporting Available Available Available Available ±0.3 °C 0.00 % 9 400 active logging channels
Pre-Conditioning & Passive Shipper Build Not offered Not offered Available Not offered ±1.5 °C 0.06 % 4 800 shipper builds per week
Controlled Ambient Distribution Not offered Not offered Not offered Available ±2.0 °C 0.16 % 34 000 pallet positions

Excursion rate is the share of logged readings falling outside the contracted band across the trailing twelve months, audited quarterly.

Module 06 — Network

Operating footprint and lane times

Eight temperature-controlled nodes linked by scheduled reefer trunks. Select a node for its chamber mix and capacity. Locations shown are illustrative.

5 h 9 h 7 h 6 h 8 h 4 h 7 h 3 h 4 h 3 h 5 h 4 h Vantrell Harbour Kestrel Flats Ambervale Norn Basin Solmere Gate Tarrowick Halcyon Reach Drift Point
Governance

Compliance regimes we operate under

Cold chain is a documentation business as much as a refrigeration business. Every chamber, vehicle and shipper is qualified, and every deviation is investigated and closed out.

GDP

Good Distribution Practice for medicinal products, with qualified premises and validated routes.

HACCP

Hazard analysis and critical control points across every food handling chamber.

ISO 22000

Food safety management applied to warehousing, cross-dock and transport.

ISO 9001

Quality management covering booking, execution and claims handling.

BRCGS Storage

Third-party audited storage and distribution standard for retail supply.

IATA PCR

Perishable cargo handling for airside and cross-border consignments.

Insights

From the operations desk

Field notes on excursion investigation, regulated distribution and the practicalities of holding temperature through the last mile.

Next step

Tell us what you are moving

Send the cargo type, volume and required set point. A cold chain planner replies with a routing option, packaging spec and indicative rate within one business day.

  • Set point, tolerance and packaging spec confirmed in writing
  • Lane time, hub routing and cut-off published up front
  • Probe data released with every consignment, no exceptions

Cold chain quote request

Cargo, volume, required set point and the lane. A planner replies within one business day.